Between GNJV Productions, located at 46 avenue Daumesnil, 75012 Paris, with a share capital of €10.000, registered with the Paris Trade and Companies Register under SIRET number 829410497, represented by Mr. Nicolas CAVADINI in his capacity as President, duly authorized for the purposes hereof. The company can be contacted by email at the following address: contact@crack-the-egg.com.
Hereinafter the "Seller" or the "Company".
On the one hand, and the natural or legal person purchasing services from the company,
Hereinafter, the "Buyer", or "the Customer"
On the other hand,
The following was stated and agreed:
PREAMBLE
The Seller is a publisher of live escape game services for consumers, marketed through its website ( https://crack-the-egg.com ).
Article 1: Object
These General Terms and Conditions of Sale define the rights and obligations of the parties within the framework of the online sale of services offered by the Seller.
Article 2: General provisions
These General Terms and Conditions of Sale (GTC) apply to all sales of services made through the Company's website and form an integral part of the Contract between the Buyer and the Seller. The Seller reserves the right to modify these terms at any time by publishing a new version on its website. The applicable GTC are those in effect on the date of payment (or the first payment in the case of multiple payments) of the order. These GTC are available on the Company's website at the following address: https://crack-the-egg.com/cgv/The Company also ensures that acceptance is clear and unconditional by implementing a checkbox and a validation click. The Customer declares having read all of these General Terms and Conditions of Sale, and where applicable, the Special Terms and Conditions of Sale related to a service, and accepts them without restriction or reservation. The Customer acknowledges having received the necessary advice and information to ensure the suitability of the offer to their needs. The Customer declares being legally capable of entering into a contract under French law or being duly authorized to represent the natural or legal person on whose behalf they are acting. Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.
Article 3 Price
The prices of products sold through the website are indicated in Euros inclusive of all taxes and are precisely determined on the service description pages.
The Company reserves the right to change its prices at any time for future orders. Telecommunication costs necessary to access the Company's website are the responsibility of the Customer.
Article 4: Conclusion of the online contract
The Customer will need to follow a series of steps in order to complete their reservation:
The Client will then receive email confirmation of payment for the reservation, as well as confirmation of the time and date of the reservation. This email will contain a link redirecting to these terms and conditions of sale.
Article 5: Services
The essential characteristics of the services and their respective prices are available to the buyer on the company's website. The customer acknowledges having received details of the payment and contract execution terms. The Seller undertakes to honor the Customer's reservation.
This contractual information is presented in detail and in French. In accordance with French law, it is summarized and confirmed when the booking is validated.
Article 6: Payment
Payment is due immediately upon booking. The Customer may pay by credit or debit card. Cards issued by banks located outside of France must be international credit or debit cards (Mastercard or Visa). Secure online payment by credit or debit card is processed by our payment provider. The information transmitted is encrypted using state-of-the-art technology and cannot be read during transmission over the network. Once the Customer initiates payment, the transaction is immediately debited after verification of the information. In accordance with the provisions of the French Monetary and Financial Code, the commitment to pay by card is irrevocable. By providing their bank details during the sale, the Customer authorizes the Seller to debit their card for the amount corresponding to the stated price. The Customer confirms that they are the legal cardholder and are legally entitled to use it. In the event of an error or if the card cannot be debited, the sale is automatically cancelled and the order voided.
Article 7: Cancellation period
In accordance with Article L121-21-8 of the French Consumer Code, the right of withdrawal cannot be exercised for contracts for accommodation services, other than residential accommodation, transport services for goods, car rentals, catering, or leisure activities that must be provided on a specific date or during a specific period. Therefore, no reservation can be cancelled or refunded except in the case of cancellation solely by the seller, in which case the reservation amount will be fully refunded.
Article 8: Complaints
If necessary, the Buyer may submit any complaint by contacting the company by mail at the following address:
GNJV Productions, Customer Service, 46 avenue Daumesnil, 75012 Paris
Article 9: Mediation
In accordance with Article L. 612-1 of the French Consumer Code, subject to Article L. 612-2 of the same Code, consumers have the option of initiating an amicable dispute resolution process through mediation within one year of their written complaint to the professional. This establishment has designated SAS Médiation Solution as its consumer mediation entity, through a membership registration number 80345/MJ/2303. To contact the mediator, consumers must submit their request:
Regardless of the means of referral used, the request must imperatively contain:
Article 10: Intellectual Property Rights
Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No transfer of intellectual property rights is carried out through these General Terms and Conditions. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.
Article 11: Force Majeure
The fulfillment of the obligations of the seller at the end of the present contract is suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent its execution. The seller shall notify the customer of the occurrence of such an event as soon as possible.
Article 12: Protection of personal data
In accordance with the French Data Protection Act of 6 January 1978, you have the right to access, modify, object to, and rectify your personal data. By agreeing to these terms and conditions of sale, you consent to our collection and use of this data for the performance of this contract. By entering your email address on one of our network's websites, you will receive emails containing information and promotional offers concerning products published by the Company and its partners. You can unsubscribe at any time. Simply click on the link at the bottom of our emails or contact the data controller (the Company) by registered letter with acknowledgment of receipt. We track website traffic across all our sites. For this purpose, we use tools such as Google Analytics.
Article 13: Applicable law
All the clauses in these general conditions of sale, as well as all the buying and selling transactions referred to herein, will be subject to French law.
